Contact us

Whether you're a seller, a shop partner, or just curious — we'd love to hear from you.

Email us anytime

We aim to reply within one business day. Include your bag code (BAG-XXXXX) or shop name if your question is about a specific drop-off.

Dropping off or tracking bags

Questions about your drop-off, labels, or where your bags are.

Applications, payouts, label supplies, or anything about hosting drop-offs.

Pickup timing, missed collections, or damaged bags at your location.

Serving South Florida — Miami-Dade and Broward.